One of the major companies in the provision of enterprise IT management solutions, announces the ma

NASDAQ, AdventNet sole representative in Romania, announces the launch of ITIL-Ready AdventNet ServiceDesk solution. AdventNet is a global software company that offers a broad portfolio of highly reliable solutions and very popular, with an attractive design and web interface.
One of the major companies in the provision of enterprise IT management solutions, announces the market launch of AdventNet ServiceDesk Plus 7 software that enables organizations to improve IT Help Desk functions. ServiceDesk Plus 7 is available in three versions - Standard, Professional and Enterprise Editions. stainless steel buffet server ServiceDesk Plus Enterprise Edition is in accordance with ITIL - a collection of good practices in IT Service Management and who require an international standard in this area. IT Infrastructure Library (ITIL) contains a detailed description of the processes involved in managing IT Infrastructure. ITIL is relevant to anyone involved in the delivery or support of IT services. Whether you are involved in the daily management of IT services, whether you are involved in establishing and refining existing processes, ITIL can help you apply a collection of best practices ("best practices") for the IT services or providing support these services. ServiceDesk Plus is a web-based help desk and asset management, which provides an integrated package including Request Management, Asset Traking, Purchasing and Contract Management, Self-Service Portal and Knowledge Base. The new edition covers enterprise modules for the ITIL Service Support including Incident Management, Problem Management, Change Management stainless steel buffet server and CMDB. ServiceDesk Plus provides a complete IT help desk for increased productivity. "We looked at a number of solutions and many of our technicians, including like myself have experience with help desk solutions famous. So I decided to look for a solution that includes all. When we realized we evaluated ServiceDesk Plus the added value that they could achieve by bringing these different modules under the same umbrella. ease with which we can customize this product is amazing.'m satisfied stainless steel buffet server with what I got with this product, "said Justin Balog, IT Director, stainless steel buffet server National Security Service Corporation. "Implementing ITIL can be a difficult task, even daunting, which is why we created ServiceDesk Plus software solution to assist companies that have implemented or are willing to implement ITIL," said Girish Mathbootham, Director - Product Development at AdventNet. "There are multiple modules and no long time to implement and ultimately no exorbitant prices. ServiceDesk Plus makes it easier and better," he added. The newest version of ServiceDesk Plus with multi-language support can be downloaded directly from the website: http://www.servicedeskplus.com. ServiceDesk Plus offers a 30 day trial period for all 3 editions. There is also a possibility http://demo.servicedeskplus.com/ online demo and a permanent free version is also available in Standard and Professional versions for small businesses. Source: NASDAQ